All information obtained from our customers are solely for the purpose of order and payment processing and will not be re-used in any other form.

Customers who have subscribed to our mailing list or become our Facebook member will only receive news from FashionDiva.sg. We will not share your information with third parties.

• Product colour may vary depending on individual monitor settings.
• Product may vary from the illustrations/pictures shown (about 80-90% similarity expected) due to studio lighting and the angles that the pictures were taken.
• D!VA APPARELS - Accessories such as waist belt, necklace, scarf, etc shown within the pictures are sold separately unless specified within product description.

All payments in Singapore Dollars (SGD) only.

Payment for ordered items must be completed within 2 days otherwise the order will be cancelled.

Note: Stock checks are performed upon receipt of orders to ensure items are still available, as such, customers are encouraged to pay as soon as possible to avoid disappointment as items sold out fast.

Customers are strongly advised to opt for Registered Post so as to minimise the risk of mails getting lost.

If Standard Post is selected, Fashion Diva will not take responsibility for any lost mail, but we will try to help you trace/recover the package with SingPost on best efforts basis.

Cancellations for orders which have been paid and processed will be subjected to a SGD5.00 admin charge.

As such, we strongly urge customers to make careful considerations before placing orders.

Orders must meet the terms and conditions to be eligible for promotions or discounts published at our website.

Discount code(s) must be provided upon order submission(s).

Use of vouchers is subjected to the published terms and conditions.

Items on sale or have their prices marked down are not eligible for further discount(s).

Customers are advised to read D!VA SPREES T&Cs section as well due to the additional set of terms and conditions.

Customers are advised to read WHOLESALE DIRECT T&Cs section as well due to the additional set of terms and conditions.

Fashion Diva will only use this as a last resort on customers who display the following behaviours.
To ensure fairness in this system, customers are given the option to email us to clarify matters by a given date before we make the details visible to the public.

1) Cancellation of order without giving proper reason(s);
2) Non-payment despite repeated reminders;
3) Non-reply despite repeated reminders;
4) Other non-acceptable behaviour (reviewed on a case-by-case basis)

Blacklisting could take place before the given date and a notification will be sent.
We seek your kind understanding and are open to clear matters should any misunderstanding occured due to the blacklisting.